Shipping

Domestic Shipping

Our products are shipped with Australia Post unless you have been notified otherwise.

All Australian orders are shipped within 2 business days express with a flat rate of $12 tracked shipping (1-4 business days)

Once your item is shipped, Ten Eveleen is not responsible for any lost or stolen packages.

An email will be sent when your item is shipped and the customer is responsible for keeping track of their item via tracking number provided. If the item is not collected and returned to sender, no refunds will be provided and customer will be responsible for the postage cost to re-send.

International Shipping

All international orders are a flat rate of $25 AUD for standard shipping or $35 AUD for express shipping. 

Once your item is shipped, Ten Eveleen is not responsible for any lost or stolen packages. All custom fees, taxes and duties are the customers responsibility.